TESTIMONIALS 2017

TESTIMONIALS 2017

Trishhaw ride was incredible. Pho was really good and the spring rolls were amazing. Thi is an fantastic guide both for the group and also us, the way she interacts with everyone individually. All of us say the same.

The towels and water were also very nice to get all day.

My view of Vietnam has totally changed for the better. I highly recommend Thi as an ambassador + teacher + guide.

Mary, Conna & Alye - US - Dec 2017

Mr. Anh is an excellent tour guide. He spoke beautifully and explained everything clearly and helped us learn about Vietnam and its people.

Debra Dorr - USA - Dec 2017

Tour counted a perfect amount. Bus was very comfortable. Food was good at Pho 2000. Mr. Quang was an excellent guide. He was very patient and explained everything very clearly.

Phillys Repsold - USA - Dec 2017

Very happy with the entire day!

Mr. Anh was very informative and very pleasant. He is evry knowledgeable. Wonderful day!

Ellen & Mark Friedman - USA - Dec 2017

Loved the tour!! Mr. Cung was great! He is very knowledgeable. We will recommend to others.

 We loved the gifts from Thi. That was so nice.

The trishaw ride was fantastic and we will never forget.

The museum was very interesting and an "eye opener". I wish we had more time but need to get back to the ship.

Great tour! I want to return.

Karen Deacon - US - Nov 2017

Mr. Giang is an excellent tour guide for our Hanoi and Halong bay excursions. He is very knowledgeable, courteous, accommodating to our needs, very engaging, great conversationalist and a great asset for the country. He is meticulous, detailed, and makes sure that we enjoy our itinerary. We feel safe and arrive back to our ship on time. We enjoy our excursions to Hanoi and Halong bay and will recommend your company and the tours to our friends and fellow cruisers.

Ms. Phuong is an excellent tour guide. She provided great information on the region. She manages time efficiently. She is very engaging, helpful, exact, and has a very pleasant personality.

An excellent tour and my husband and I have enjoyed it very much. Ms. Phuong is a great asset to the company.

Kim Dally - USA - Nov 2017

Ms. Phuong was very knowledgeable, friendly and efficient. She also set up a very good lunch. We saw all of the important sites and learned a lot. Our driver was safe and helpful.

Jerry Weber - Canada - Nov 2017

Very well thought-out trip that catered to the students' needs. Ms. Thi went well beyond her job to scope and got personally involved in ensuring that the students had meaningful interactions with the beneficiaries. We felt very well taken care of and had so much fun as well.

Thank you so much!!

Silvia Wong - Singapore - Nov 2017

Brilliant guide who took time to explain in detail history and culture of the country. Mr. Anh obviously very proud of his country.

Will recommend on tripadvisor & cruise critic when we got home.

Party size of 20 people was just right so that everyone could listen to and enjoy what was going on.

Maureen & Geoff Sutton - UK - Nov 2017

Mr. Ha was fabulous and extremely helpful, very knowledgeable and happy to show his country, went out of his way to be helpful. 10 out of 10 for a fantastic day. Would highly recommend. Driver was also great.

Our tour was very enjoyable. Mr. Thuan was very professional under some difficult circumstances with other passengers. We were very happy with the sights and schedule of the tour. Would recommend to others. Loved HCM city. Mr. Thuan was fabulous and the driver was safe & great as well.

Philip Barnes - Australia - Oct 2017

We were very pleased with our guide's knowledge. He is very friendly and calm and was able to show us some beautiful monuments. Our bus driver was very capable and safe. We really enjoyed our day.

This is our second time with STS. Our first experience was good and we are happy to use STS. We recommended STS to others on board the ship and they booked with STS to Saigon today.

Pillip Yaxley - Australia - Sep 2017

Everything was wonderful. Mr. Ha was an excellent guide with very good English. He was very proud of his culture and was very helpful to point at things along the way. It was important to him that we enjoyed our tour. We enjoyed trips/bike rides to small villages.

Excellent tour in Central Vietnam. So glad we chose a tour. Everything was organized so well. Thank you so much to everyone involved!

Erin Morton - NZ - Sep 2017

Everything was great! Ms. Phuong was very nice, helpful and knowledgeable about religion.

Everything is very very very good! But too hot!

Karol Ossowski - Poland - Sep 2017

The itinerary is excellent, allowing us to see and do many things. Plenty of time for photos and Mr. Thuan was so pleasant and very informative. The transport was first class. We really enjoyed our trishaw experience. Thank you for a great day tour of Saigon.

May Lockhead - USA - June 2017

Tom (Mr. Lam) was the best and most accommodating guide, took very good care of our small group. Did a good job of explaining the city while driving. Jerry (Mr. Hong) did an excellent job driving in very congested city. Van is very clean and comfortable.

Dianna Hoffman - USA - June 2017

Lam was excellent tour guide, polite, knowledgeable and helpful. He answered all our questions. Hong, the driver was always ready to pick us up, the van was always cool.

Found STS on Trip Advisor. STS had excellent reviews. This has been a wonderful tour and I will recommend on trip advisor.

Donna Driscoll - USA - June 2017

Sunny was great with our two children.

Not enough time of the War Museum, was so much to see (not the tours fault, we just really enjoyed it).

Loved the trishaw bike ride. Our children will remember this tour.

You could do a full day tour on the war and the history.

Jocelyn - the UK - May 2017

Sunny was an awesome guide, very informative, speak good English. Bus driver was brilliant, driving in the traffic of bikes. Excellent! Thank you

Wendy Harris - the UK - May 2017

Mr. Anh was friendly and explained everything very well. He was on time and answered all our questions. The bus driver was very competent and we felt safe.

Exciting and enjoyable from start to finish.

Thank you! Great value for money.

Anita Davies - Australia - May 2017

Anh very informative, funny and easy to understand. We loved him. If we were to come back, we would book with you again & hope to get the same guide and driver.

Karen Houldswoth - Australia - May 2017

We have had a fantastic day travelling with Mr. Hung and our driver Linh. Very authentic tour of Vietnam with lots of fun and diverse experiences. Mr. Hung was especially great with our children.

We enjoyed the flexibility and personal experiences like cyclo ride, water puppet show, food in local pho restaurant and coffee shop.

We would definitely recommend to others.

Katy Dyson - Australia - April 2017

Guide Mr. Quang very devoted, kind, professional, interesting information. He is extremely passionate about his job, about the people who are visiting, about Vietnam and he knows how to communicate. Bus driver was very good, on time, bus clean and comfortable.

Excellent guide Mr. Lai! Very good French. he knows his history and he also knows about our country. He is attentive and very informative.

Mrs. Ha is very good, good sense of humor, lots of anecdotes, very informative. Our group loved Mrs. Ha!! Also excellent driver.

Chantal Doison - Canada - Mar 2017

Ms. Dung was wonderful - very knowledgeable and her English skills were perfect. We all enjoyed her and her explanations of everything we saw.

Cheryl - USA - Mar 2017

Had an enjoyable day and seen everything we had wished. Very good guide, comfortable bus and air-con lovely!

Very professional tour. Thank you for a lovely day + interesting guide.

Had a trip with Smile Tours in April 2015 and will always recommend.

Bev Renwick - USA - Mar 2017

This was a super tour. Hang is a very good guide and conducted an excellent tour. The tour is among the very best we have ever done in more than 20 cruises.

We will recommend this tour on cruise critic and tripadvisor.

Malcolm Halliwell - UK  - Mar 2017

An excellent itinerary. Mr. Anh brought everything to life. He was knowledgeable, interesting and most of all passionate. The best guide we have had during 3 weeks in Asia.

All of our dealings with Smile Tours have been pleasurable, from our first communication to the last. Thank you!

David Taylor - UK - Mar 2017

Mr. Anh was excellent, knowledgeable, good English, very caring, helpful, flexible, a real pleasure!! A wonderful exciting day. Loved it!

Lovely man - helpful, flexible, & very knowledgeable. We had a wonderful day!!! Thank you Mr. Ha - wonderful!

Mr. Hai was so helpful and pleasant. I loved going into the cave with him. He knows a lot and was a pleasure to be with. He enjoyed and shared my joy! Another wonderful day!

Helen Hyde - UK  - Mar 2017

All round excellent experience from initial communication to itinerary, friendly service, value for money, very informative to wonderful choice of restaurant and authentic dining experience.

Wonderful day, excellent service. Would certainly recommend. Look forward to our next trip with you on Saturday to HCMC. Thank you very much Ha + driver!

Everything about this tour was absolutely fantastic from timeous, nice replies from email to itinerary, service, value for money, wonderful guide and kindness & small details of cold clothe, water, gift, all very much appreciated.

We have had the most wonderful experience today enhanced by the wonderful & expert knowledge and passion f the guide for your wonderful country. I also hope that one day we will return and would certainly use Smile Tours again. Thank you Mr. Anh and driver for sharing it all with us.

Heather Kerr - Scotland - Mar 2017

This tour was outstanding. Our guide was very knowledgeable, smart, funny and just a very nice guy. The trishaw ride was fantastic. I did not think I was going to like Saigon but I was so wrong. I loved my day there. Thank you!

Don't like tours to wholesale markets. They are interesting but we would rather do something else.

I think this was one of the best tours I have ever been on. Thank you for everything. I will tell everyone on Cruise Critic about it. I will also go to Tripadvisor and relate what a good tour company I think you are. And your name is perfect: Smile! I loved it as soon as I saw it. Keep up the good work.

You made my trip to Saigon the best! Thank you!

Jane - Raifsnider - USA - Mar 2017

Mr. Anh is one of the best tour guides we have ever had. His narration during the 1.5 hour bus ride made the time fly by. He was friendly and well organized. A great group together. The bus was new and very comfortable, 1st class. Really enjoyed the wildness on the trishaw. It was longer and better than one in a previous tour.

Jack Yokan - USA - Mar 2017

Guide and driver were very accommodating and friendly. Hotels wre all good with ncie breakfast and restaurants. USapa was a bit loud and Legend was a bit isolated but all were clean and comfortable.

Have used Smile tours before and have been satisfied with the tour and guides.

Betty Jarnison - USA - Feb 2017

- Very good spoken English

- Very informative guide, passionate about his country.

- Outstanding tour, bus, food, guide.

- Very responsive to email messages.

Ken Weaver - Canada - Feb 2017

Very informative guide - very helpful. Anh was very pleasant.

Bus was very comfortable and driver was confident and careful.

Has great Tripadvisor reviews and is recommended by people on Cruise Critic website.

Cathy Edwards - Australia - Feb 2017

Mr. Anh is one of the best guides I've experienced, very knowledgeable and friendly. The bus was very comfortable. The trishaw ride was worth the price of the whole day.

Mark Fox - USA - Feb 2017

Eric is excellent. He's detail and takes care of the whole group very well. We have a good time. Itinerary was well arranged and planned. trishaw ride is great! Eric is definitely asset to your company.

Thank you very much! The bag a gift is a very sweet thought!

BTW: very great bus with wifi!

Agnes  Wu - USA - Feb 2017

Mr. Thuan was very attentive and courteous.

Pho 2000 was very nice.

The bus driver was very careful and courteous.

Shops were very colorful.

Jane Arnold - USA - Feb 2017

This was an excellent tour. Mr. Thuan is very friendly, helpful, knowledgeable. We enjoyed it very much. Will recommend it to others.

Thank you very much. Good luck for the future.

Ron Vickers - UK - Feb 2017

Ms. Phuong is personable and very aware of her history and her city. She knows facts and is outstanding.

Jane & Jerry - USA - Feb 2017

Our itinerary was condensed because of limited time. But even so we had a wonderful experience. When we come again to Vietnam, we have more time.

Mr. Thuong was very kind and accommodating. He was a wonderful guide. We returned to our ship very happy. He called his wife to bring BBQ pork for our trip home (back to ship). That was extra service and very special!

I have no criticism at all - none.

Dorothy Bourdon - USA - Feb 2017

We had a very enjoyable day.

Thong was amazing! very thorough, very fun, very polite, very informative.

Gail Schoept - USA - Feb 2017

Excellently planned, extremely knowledgeable, very entertaining, well paced, fun.

I would recommend you to everyone coming here and should we return, I would only want to tour with you!

Mr. Anh was exceptional. He was incredible at helping our group visit everywhere on our list and making the day memorable. He is warm, knowledgeable, gracious, funny, lovely, and fantastic with our time.

Sue Nathanson - USA - Feb 2017

Met so many friendly local people off the normal tourist spots. Guide extremely attentive and informative, one of the best ever.

Used this company before in 2013.

Lynda Downing - UK - Feb 2017

We had Mr. Thuan as our guide last year. We really enjoyed his company so we requested him for this tour. He was excellent as usual. He is very accommodating and very knowledgeable. We would recommend him to anyone.

Mr. Duc, our driver was also very nice. We had another great tour thanks to both of them.

Jocelyn Smith - USA - Feb 2017

We enjoyed the tour and we found our guide Khang to be very helpful, pleasant and knowledgeable. Will you please thank him for us?

Brenda & Peter Darlington - USA - Jan 2017

Mr. Quang is knowledgeable, friendly and patient. We enjoyed his tour guide! Thank you very much.

Enjoyed the lunch and trishaw ride.

If more time given, it would be good to go supermarket to buy Vietnam instant noodle, Vietnam flavour potato chips, sweet and cookies.

Ruby Loh - Singaporean - Jan 2017

Guide was extremely knowledgeable about the history of Vietnam. He was kind and caring for us all day. Had a great sense of humour.

Scott & Patti Lewis - USA - Jan 2017

Our tour was very enjoyable. Mr. Giang was an excellent tour guide, very informative, friendly and fun. Mr. Duc was an excellent driver.

Oksana and Bob - Canada - Jan 2017

Anh was an excellent tour guide - very knowledgeable and very approachable with a good sense of humor. Anh also recommended a great restaurant for pho - delicious!!

An excellent itinerary, well planned and with plenty of tie to see everything. I loved the small group - 6 people meant less delays and more time to enjoy the tour.

Susan Kirkham - Australia - Jan 2017

Fantastic guide who made our day out extremely enjoyable & comfortable. We were treated with respect and very welcoming! Very well organized!

Very easy communication through internet.

Thanks.

Tanya Brehmer - Australia - Jan 2017

Thi Hoang ( Smile Tours Service)